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bounce rate

Your business devotes a good chunk of your advertising budget to pay per click ads. You put in a ton of effort on your site’s SEO.

Don’t waste time and money by losing visitors after they hit your site. If your bounce rate is high, you could be throwing money away.

Bounce rate refers to the percentage of single visits where your potential customer leaves your webpage without navigating further. Search engines like Google calculate and report the bounce rate of your website under Audience overview tab of Google analytics section. You can check on your site’s stats there.

According to a study published by Rocketfuel, bounce rate for most of the websites ranges between 26% to 70%.

If you fall in this range, it’s time to lower your bounce rate.

What makes people leave your site quickly?

stats

Slow Page Loading

Google wants to give a positive experience to your visitors. A slow loading page is not a positive experience. It’s frustrating and makes users reach for the BACK button quickly.

Fixing the loading speed is a continuous journey for webmasters and SEO specialists. As your site grows, it can slow down. More content = more “loading” when someone visits your page. However, you can stay on top of this by continually working to lower page load speed as your site grows.

You can review your webpage speed through different tools like Pingdom, Google PageSpeed Insights & GTMetrix. These tools also provide insights specific to your page e.g. reducing third-party scripts, compressing the image size/quality, reducing browser caching etc.

Misleading Meta Description or Title Keywords

Always make sure that your website’s content is relevant (preferably it will match perfectly) to the title tag and meta description. If not, your customers will become frustrated and leave.

If you had a brick-and-mortar store and the sign outside said “Fresh Baked Bread,” but your customers walk in and see you selling T-shirts, they’ll bounce. Treat your meta descriptions and titles the same way you would a side-walk sign.

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A Few Bad Pages

If your site’s content, in general, has a low bounce rate, but your website is still seeing a lot of people bounce quickly, then you may have some pages which are contributing disproportionately. Check which pages aren’t pulling their weight. Either add content to them, or give them the ax.

Blank Pages

Check for any blank pages or pages with technical errors like 404 on your websites because such errors can drop your page from search engine results. You can also search for these problems from Google’s perspective by going to Crawl > Crawl Errors in Google Webmaster Tools.

Obnoxious UX and Ads

Don’t bombard your customers with Pop-ups for surveys, opt-in forms, and banner ads.

You can have an exit pop-up, and web forms in-page. But, if you are hitting your customers with “Sign Up NOW” pop-ups the second they land on the page, you can be sure that many of them are bouncing away in anger.

 

Leads are the life-blood of any sales driven organization. Businesses focus on ways to create more sales opportunities and that means that leads become critical. While driving traffic is important, it is also critical to make sure there is a system in place to capture those leads as they come in. This is why Retaliate1st recommends making an effort to optimize your lead generation via perfecting your web forms. Here we list our 4 ways to optimize web forms for more leads.leads-generation

4 Ways to Optimize Web Forms for More Leads

  1. Don’t Neglect Your Headline

Almost all lead forms come with a space for a headline. Most companies waste this opportunity to gain a lead. You may be super excited about your product or service, but to the stranger who just landed on your page, you are just another business trying to get their email address. What can you do to turn stranger danger into a new business relationship?

lead-generation-graphic

Promise something that they want, and deliver on it. But, get to the point. Your form’s headline should promise a benefit for your visitor – an ebook, a discount, free stuff, etc. Don’t waste prime site real estate being pithy or cute. Promise something that they want, then give it to them.

  1. Don’t Ask Too Many Questions

Or, ask the bare minimum. Studies by Marketing Experiments have shown, over and over, that the more fields you add to a lead form, the lower your opt-in rate. If you’re giving away a White Paper or Discount, then you may only need their email. First Name is usually a safe bet, too. Last Name is going to lower opt-ins a bit. Do you need their phone number? If you do, ask for it. If you’re selling a high-ticket item or service, or you set leads over the phone, then get the number. If you don’t really need it, don’t ask for it.

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The Phone Number field can decrease opt-ins by more than 5%. If you do need the phone field, consider making it optional. One site doubled their opt-in rate after adding “Optional” to their phone number field. What about physical address? Again, only ask if you absolutely need it. If you are doing home improvement services or selling home-related items, address may be needed, and simply asking for it will eliminate tire-kickers.

CTAs To Close Leads

  1. Benefit-Rich CTA

Does your call to action button display only the lowly “Submit.” If so, you’re losing leads every day. “Click Here” is simple, direct, and it works. So does adding the benefit – “Click Here for Your Free Estimate,” “Click Here to Download Your Free Book.”

  1. Test Forms

Like any other aspect of marketing, you won’t know what works best on your web forms until you test them. A simple A/B test is a good start. Continue until you find the version that pulls the most. Remember, all these percentages add up quickly when you have thousands or tens of thousands of visitors on your site daily. A 5% dip for a phone number, 4% more for the address field, 2% for “Birthday,” can cost you hundreds of leads per month. This makes testing a must.

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